Petition Closed
Petitioning NYC Department of Information Technology and Telecommunications Rahul N. Merchant, Commissioner

Subscribe NYC to "PublicStuff," a Mobile App for City Defects

In cities like Philadelphia, everyday residents can now alert their municipality to potholes, cracked sidewalks, and other dangerous and defective conditions via a mobile application known as PublicStuff (

A recent article in the New York Times ( denoted how, despite this achievement, the City of New York does NOT use the service, and instead remains relegated to the unwieldy and Orwellian 311 system. Though 311 has a web site and mobile app, these interfaces do not record whether a request was "accepted," is "in progress" or is "closed" (as it claims to do).

In the meantime, any alerts sent to PublicStuff by New York City residents are called "orphan requests," as the City is not subscribed to the service.

Of course, municipal liability for any injuries as a result of defective conditions is tightly protected through the City's "pothole law" (Administrative Code of City of NY § 7-201(c)(2)), whereby only prior written notice of a defect fifteen (15) days before an accident allows for victims to seek monetary redress. The fact that an application like PublicStuff might open the City to greater liability is outweighed by the value of making conditions safer through such a "crowdsourced" effort.

If you are interested in the City subscribing to this service, we encourage you to sign on to this petition, and also alert your NYC Council Member ( regarding same. We believe the City will be safer as a result of this service.


Matthew A. Taub, Esq.
Personal Injury Attorneys
14 Penn Plaza, Suite 2105
225 West 34th Street
New York, NY 10122

Tel: (646) 484-5020
Fax: (646) 429-9806
Twitter: @MatthewTaub1

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  • NYC Department of Information Technology and Telecommunications
    Rahul N. Merchant, Commissioner

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