Victory
Petitioning CEO Discover Student Loans - David Nelms and 1 other

Student Dies Before Graduation Citibank Still Collecting from Grieving Parents

When my daughter died 3 days before her 23rd birthday & 1 week before her college graduation Citibank sent 15 letters to us & our family within 8 days to request her death certificate. They told us her loans would be waived and we would owe nothing when they received it. Instead, the loans came out of deferment and became due and payable. We struggle to pay them monthly while Citibank received a bailout from the American public and then took away forbearances and help to their customers during this horrible economic time in our history. They should waive these loans like they said they would, death is not a default by the payee on the loan, it should be a reason for waiver, not a reason to create more hardship on a grieving family.

Letter to
CEO Discover Student Loans - David Nelms
Citibank
I just signed the following petition addressed to: Citibank Student Loans.

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Waive the Student Loans of Our Deceased Daughter

When my daughter died 3 days before her 23rd birthday & 1 week before her college graduation Citibank sent 15 letters to our us & our family within 8 days to request her death certificate. They told us her loans would be waived and we would owe nothing when they received it. Instead, the loans came out of deferment and became due and payable. We struggle to pay them monthly while Citibank received a bailout from the American public and then took away forbearances and help to their customers during this horrible economic time in our history. They should waive these loans like they said they would, death is not a default by the payee on the loan, it should be a reason for waiver, not a reason to create more hardship on a grieving family.
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Sincerely,