End the diktat of multiplexes in the name of "convenience fee".
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While the government is pushing towards digitalisation, the diktat of multiplexes to pay the convenience fee for every online transaction done to buy the movie tickets, is regressive to the efforts put up by our government.
While in other developed countries the amount paid through online transactions are lesser than offline transactions, in our country reverse is the case. Paying the cesses could be acceptable, but the mandatory paying of convenience fee should and must not be accepted by the society.
I request the State Consumer Disputes Redressal Commission to end the looting of the multiplexes and make them accountable for these predatory payments. These steps are incursions on a citizen's rights coupled with gross violation of law, and needs to be effectively dealt with.
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