Make Sparklight extend lifting of data caps during pandemic!

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Make Sparklight extend lifting of data caps during pandemic!

This petition made change with 25 supporters!
Pamela Woodies started this petition to Trish Niemann Senior Director, Corporate Communications Sparklight and

All internet service providers suspended data caps owing to COVID-19 and everyone having to work at home and kids homeschooling.  Verizon, AT&T and Comcast, among others, extended the 5/12/20 expiration to 6/30/20.  (https://www.extremetech.com/extreme/309849-att-comcast-verizon-extend-data-cap-suspension  Sparklight issued a recent press release SOUNDING like they also did this, but they sure did not.  Misleading language about Sparklight "extends COVID-19 Response Efforts" due to its "commitment to the Federal Communications Commission's Keep Americans Connected Pledge" was included. BUT THEY DID NOT EXTEND LIFTING OF DATA CAPS. It's attached. Minor other things are extended to 6/30/20, but perhaps think we are all stupid enough not to notice they did not extend the caps--which are the most significant monetary issue to customers.  Those of us with data caps will all now get surcharged or have to bump our plans to a higher cost after 5/12/20. (Https://www.sparklight.com/press/Pages/Sparklight%C2%AE-Extends-COVID-19-Response-Efforts-Through-June-30-.aspx  I have confirmed by phone and messaging that caps are not extended at this time though of course they are monitoring the situation, whatever that means.  This is unfair competitive advantage as other Internet Service Providers are lifting them till 6/30/20.  Not to mention it hits their customers with costs we cannot afford at this time of unprecedented massive unemployment.

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This petition made change with 25 supporters!

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