I would like Sony to fix the E-801809A8 error that the new firmware has caused
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Sony's latest PS4 update has caused the E-801809A8 for a large number of users who previously had working consoles, with an apparently faulty blueray drive.
If you are willing to pay Sony for a digital games collection the drive update should not be a necessary and integral part to the firmware update, and this should be fixed immediately by Sony engineers to allow those users to continue to use their consoles without a working disc drive.
This benefits both Sony customers, and their business to continue using their products and buying games through the online digital store.
Many of us have already lost a number of paid days subscription through not being able to use the PlayStation Network or our consoles.
We ask Sony to respond with a fix at the earliest possible juncture and consider compensating the customers that have been affected by the error caused by their firmware update.
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