Add mental health crisis reporting to Snapchat

Add mental health crisis reporting to Snapchat

0 have signed. Let’s get to 200!
At 200 signatures, this petition is more likely to be featured in recommendations!
plan:safety started this petition to Snap Inc.

If you are in crisis call 1 800 273 8255 or text 741 741

We all understand the impacts of suicide and self harm. Some of us have harmed ourselves and attempted suicide. Snapchat has 360 million active users but no way to easily report someone suicidal. Following the instructions on Snapchat's support page you

"To report a Story on Snapchat, just press and hold on the offending Snap until a flag button appears. Tap it to report the Story and let us know what’s going on." When you do that you are only given a few options and none apply easily:

  • They're annoying
  • They've been hacked
  • Mean or inappropriate Snaps
  • Impersonating account
  • Spam account

If you go through the website and try to report it there it simply directs you to take the same steps. This is not enough. When you recognize that someone is in crisis something needs to be done immediately.

Here’s what needs to happen:

  • Snapchat (Snap Inc.) must add options when reporting reading "This user is in a mental health crisis" followed up by “I’m concerned that they have/will harm themselves” 
  • Publish clear guidelines as to what happens when a user is reported. These guidelines must be generated in partnership with a suicide prevention organization such as the National Suicide Prevention Hotline, AFSP or SAVE 
  • These guidelines will include information for the reporting party about what to do and say

When you report someone as being in a crisis Snapchat will send you information about what to do to help the person.

To learn more about what we are expecting, the current situation and to help our mission to reduce teen suicide please visit plansafety.org and tap Snapchat Petition

 

0 have signed. Let’s get to 200!
At 200 signatures, this petition is more likely to be featured in recommendations!