STOP CORRUPTION in BSNL
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My BSNL post paid SIM is taken away by someone with false documents with the help of BSNL officers.
I approached customer care, Commercial manager, Assistant General Manager and the appellate authority (CMD complaints). But nothing happened except few letters and responses since the BSNL officers are taking side.
During my meeting with the Assistant General Manager (AGM) and the Commercial Manager on this issue after verifying all my documents and listened my grievances the AGM orders the Commercial Manager to regain my sim card or just block it to prevent it from misuse, but the Commercial Manager simply refused to do it!
On the other hand the larger issue is, do BSNL have a transparent, clear mobile sim swap policy for post paid customers? Or anyone can come with some documents and get someone else's sim card?
Because I sincerely believe that no fraudulent sim swap can’t/won’t happen without the help of an insider. Now by using my corporate mobile connection my email is taken away, my website is hacked and bank accounts are looted.
Obviously, throughout this painstaking journey I understood that BSNL is corrupt (at least BSNL Tirunelveli, Tamilnadu). If you have an insider you can do anything in the name of Government organisation. In this context, I seek the intervention of Shri Ravishankar Prasad, Honourable Minister of Electronics and Information Technology, Government of India to intervene in my case to regain my sim card to me. In addition I seek the BSNL under his leadership
- To formulate a clear and transparent policy for sim swap and implement it effectively
- To punish the officers involved in sim swap crimes and make them accountable.
I make this petition in a great belief that the Honorable Minister of Electronics and Information Technology, Government of India will set an example by initiating a fast and transparent action to retain my sim card and create a policy to protect his citizens in future from corrupt practices of BSNL.
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