Petitioning Cox Communications Sharon S. Truxillo and 4 others

Stop data caps from impacting users personal lives

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Recently I was notified about changes to the cox data plans. There will be a cap on all residential plans to 1,024GB = 1 TB of data per month. Any overage will be charged at a rate of $10 per every 50GB over. To a normal everyday person this might not mean anything to you, you don't understand it, or you feel it doesn't impact you. It is hard to break down in some ways but cox doesn't explain it either. They just put out articles that talk about the cap and then explain that most people won't be affected. "Cox said the plan provides enough data to watch 140 two-hour high-definition movies, 300 30-minute standard-definition TV shows, 1,500 three-minute videos, surf the Web for 3,000 hours and listen to 30,000 songs that are four minutes long in one month." This is from the Cox Cable Director Steve Sawyer. So now we have to schedule our time on the internet, social media, emails, security camera, etc.

Looking at the average movie length of the ten highest-grossing movies of each year for the past decade, Hollywood blockbuster's have gone from just under two hours to more than 130 minutes in length. Most TV shows are in HD and not 30 mins but 45 mins to an hour. Online funny videos are an average for 5 to 10 minutes sometimes more and when is the last time you listened to a song that was 4 mins or under in length?

Usage Key
Web Surfing 18 MB = Average usage per hour
Streaming Music 6.5 MB = Average 4-minute audio file
Emailing .02 MB = Average size email without attachments Uploading/Downloading Photos 5 MB = Average size photo file
Social Networking 51 MB = Average usage per hour
Video Chatting 0.34 GB = Average usage per hour
Streaming Video 0.75 GB = Average 60-minute standard definition (SD) file
2GB = Average 60-minute high definition (HD) file
Online Gaming 20 MB = Average usage per hour

Above you can see how this might affect you as a person or as a family. I am a mother of 5 and we are a gaming family. We enjoy spending time with each other online in different worlds exploring and having a great time. We bond by gaming, love of music and funny videos. My children connect with friends and family via social media and online gaming communities. I understand the dangers of the online world as do they. They are safe and smart because we educated them about the dangers and we monitor their online usage. Also downloading games or updates will crush the data. Back in the 90s games were in the MBs range. Now an update could be 20GBs and if 5 people play the same game that's 100GBs in 5mins. I also work from home on occasions as well and my husband and I work in the computer industry. I have a good idea about how this all works. The director also states, "Consumers going over the data cap can re-evaluate their usage or pay more." Basically I need to change my personal life, not only myself but my family, to conform to their data cap. I don't know about everyone else but I know think I like a cable company telling me I need to conform to anything.

Cable is dying, everyone knows that and streaming is taking over. ISPs like Cox are trying to stop the streaming services by putting data caps on all packages no matter the speed. They want you to move back to paying an arm and a leg for cable packages that they make money off of. Not you paying $9 a month for a streaming package that you can use unlimited. Netflix and Hulu state, "Some online services fear that the caps are intended to thwart consumers' ability to cut the cord and switch from traditional cable TV to online video streaming providers like Netflix. The caps have largely been set at high levels that won't impact online video watchers yet, but once the regime is in place, cable companies could easily lower the caps. They could also wait a few years until super high definition 4K video becomes the norm, meaning online video watchers will be consuming a lot more data. Or they could follow the strategy of some wireless carriers of favoring their own online video services by exempting them from counting against the caps." link http://fortune.com/2017/06/28/cox-data-caps-overage-fee/ 

This starts with something small, like Cox imposing that you have to have a small turner box to get basic cable in your home. Also trying to throttle your speed when you view Netflix or other streaming services that aren't theirs. This has happened before and when Cox was asked about it they said that didn't do any of that and they aren't the only ones. That was in 2014: http://geekslop.com/2014/isp-throttle-netflix-streaming-video-service-fix-overcome-net-neutrality-problems 

Once they get a data cap in place they will be able to change in to whatever that want. First it's 1TB next it will be 500GB limit and their will be nothing that can be done. People may not be impacted now but if the limit changes or the quality of the movie/show improves you will see other people hit the limit. Cox runs on a Hybrid Fiber coax network, both the tv and internet run on the same lines. There is no congestion problem being alleviated here. This is a violation of net neutrality plain and simple you are imposing a limit on our service and then providing exemptions to your own products.

"Jim Hood of Consumer Affairs, which provides consumer news, warned that as more and more customers cut the cord on cable service and use programs like Sling TV, Hulu Live and Vue to watch programs, they could start hitting data caps. "Most of these companies make money now selling internet service as well as cable service," he said. Because of the declining number of cable subscribers, they're now squeezing internet customers in an attempt to generate more revenue."  http://www.theadvocate.com/baton_rouge/news/business/article_a3824394-5c2b-11e7-8db0-576453b91493.html

I'm not doing this because I don't want to pay anymore for data services but because I feel there is not enough on this topic in the media. People just look at it push it aside because it "doesn't impact" them. I don't now but it can and will soon. I urge you to do your own research on this and also sign and pass along the petition. So maybe Cox and other providers will see that this in not going to help them in business but hurt them in the long run. This is a complete violation of the net neutrality laws and some people will not have a choice in picking a different option because they only have one service provider in the area. They say only the top 2% will be impacted but so far there has been more than 44% of people impacted. They only say 2% because they ran a test trial in one area of the US and in that one area it showed 2% impacted. Please pass this along and let's fight this together.

This petition will be delivered to:
  • Cox Communications
    Sharon S. Truxillo
  • Cox Communications
    Steve Sawyer
  • Cox Communications
    Andrea Katsenes
  • Cox Communications
    Cox Communications
  • FCC
    Ajit Pai

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