Scotrail Abellio - Scottish Government Must Demand A Better Service For Us.

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Everyday people across Scotland face long delays, last minute cancellations and cramped conditions due to the poor service provided by Abellio Scotrail.

The service provided by Scotrail to the Scottish people becomes worse every day - yet fares increase. As a regular train user, I have witnessed elderly people fainting due to having no option but to stand, pregnant women left standing with shopping bags at freezing cold platforms and tired overworked staff providing poor service to customers.

Abellio are regularly accused of profiteering, having made £9.5m of profit within their first 9 months of taking over Scotrail. Yet conditions for passengers worsen, delays increase and carriage availability reduces. The company claims year on year service performance has improved however passengers see no evidence of this.

The Scottish Government has a duty to it’s people to ensure that this private company provides us the service that we pay for. Our Government has the power to ensure that Abellio are stripped of the Scotrail franchise and that the Scottish people are given the vital transport link which they deserve.

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