Samsung Galaxy S20 - heating issues

Samsung Galaxy S20 - heating issues

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Arindam Bhoumick started this petition to Samsung Mobile and

Samsung has been selling inferior flagship in India and at t8mes they have charged more than other counter part counties. 

This years Galaxy S20 has a host of problems and Samsung has one standard answer from there customer service- remove any apps that you might have installed, bring down the screen resolution...then not sure why pay money for a smart phone and not go with a basic phone?

Current generation of Galaxy S20 is plagued with issues on basic functionalities 

1. Camera auto focus

2. Heating issues when on a regular call over gsm network

3. Super hot when using the phone's camera for regular pictures 

4. Casual browsing on net over gsm where there is good signal i.e. -70 db also heats it up. 

5. Any useage of the phone in room temperature heats it so badly that I'm afraid it will burn someone's ear or hand in the coming days 

6. Battery life is horrible 

7.it over heats while charging with supplied charger, last gen Samsung wireless charger or if charged with fast charger QC 3.0 charger. 

 

All the above concerns are related to the version that is sold in India I.e. the exnyos version. Samsung please take back out devices and refund out money if you can't fix the above issues asap. 

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