[Samsung] Request for fix on front camera zoom on third party apps

[Samsung] Request for fix on front camera zoom on third party apps

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Mario Oshiro criou este abaixo-assinado para pressionar Samsung Group

Since Samsung Galaxy S10 Series has been released, as well as its new operational system, people from all over the world has been experiencing some issues on third party apps such as Instagram, WhatsApp and Snapchat, mainly. It is known that Galaxy, A and Note series have been affected for sure. 

The front camera appears to be way too zoomed in when used on the apps mentioned above. In comparison with other brands, such as Apple, there seems to be a crop when the front camera is activated, which distorts selfies and even cut people from photos because of the inconvenient zoom. 

Samsung has done nothing so far to solve the problem and seems to be ignoring this problem for more than a year. There has been no response from the moderators from the Technical Team so far regarding to the topics posted on the Samsung's Forum (links below). 

https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Galaxy-s10-front-camera-too-zoomed-in/td-p/974889

https://eu.community.samsung.com/t5/Galaxy-S9-S9/S9-zoomed-in-front-camera/m-p/1117516#M16728 

As customers, we expect Samsung to solve these problems as soon as possible as an act of respect for us. 

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