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Safaricom to change Data billing to Mb/s

This petition had 13 supporters

Following numerous complains posted on social media. There seems to be a conspiracy by Safaricom. Most Customers seem to be disenfranchised by how quickly their internet data bundles become consumed. Case in point is that one buys a 150mb, 350mb and even 1000 mb bundle that gets exhausted as quickly as it was loaded. In the end, many subscribers feel cheated and robbed by Safaricom.

It is for this reason that this petition comes to make Safaricom Kenya Limited to change their habits and revise their billing structure. Instead of buying 150mb data bundle that expired in 24 hours. Let people buy the internet in terms of Speed (Megabytes per second). For those who really need 4G, they can comfortably buy 50Mbps for a certain duration of time (Subject to availability of 4G). For those in slower 3G or 2G can buy 56,128,256 Kbps. This is achievable. By signing this petition, we aim to push Safaricom to introduce such a structure in order to give subscribers value for their money.




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