Remove Clear Pass from Rowan Network

Remove Clear Pass from Rowan Network

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Christopher Kossman started this petition to Rowan University

As a student and resident at Rowan University, I use the Internet every single day. All school emails, most homework assignments, and projects are completed using the internet. Like me, most students here have multiple devices. Luckily, Rowan offers a fantastic internet connection with high bandwidth, allowing myself and others to browse the Internet and work on assignments with ease. 

However, there is a glaring problem with how the internet is accessed. Rowan University uses a program called 'Clear Pass' which forces all computers to download and run in the background while using the internet. If Clear Pass is not installed or working correctly, there is no way to connect to the internet. 

The problem is that this program rarely works as intended. It is full of bugs, is extremely difficult to manage ( even for those with technical knowledge), and often leaves students troubleshooting for hours or even days to get it to work. In addition, this program will sometimes not work if one's computer is not up to date. This is a huge problem because it is not possible to update a computer if there is no internet. 

Those connected to Ethernet have an even harder time with this. The only way to connect a computer to Ethernet is to find a specific download on Rowan's website that is different then the normal Clear Pass program. This must but downloaded on a computer with Internet, and then put on a flash drive and connected to the desired computer. This program runs Clear Pass on a command line and does not work most of the time. 

Currently, I have no access to Internet because my Clear Pass software stops running every 30 seconds. I am not the only person who has this issue, and know that many others here at Rowan want this problem to go away for good. 

If you are one of the thousands of people suffering from Clear Pass, please sign this Petition for the greater good of Rowan University. 

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