Dog Sitter's Must Disclose if animal will be subjected to Cigarette/Marijuana in care

Dog Sitter's Must Disclose if animal will be subjected to Cigarette/Marijuana in care

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Kimberli Halpin started this petition to Rover.com Aaron Easterly

I had used Rover.com to find a pet sitter and the profile of the sitter clearly indicated "Non-Smoking Household".  When I retrieved my dog I discovered that my dog had been subjected to intense marijuana smoke for his entire stay.  

I called Rover.com to address the issue and was told that it is up to the sitter to write what they want to write and that they are unable and not responsible if the sitter lies. Additionally, if I wanted a refund that I would have to take it up with the sitter, who lied in the first place.  I was also told that it was my responsibility to do the due diligence and meet with the sitter. I had done this but at the time the residence was clean and there was no smell of marijuana.  The sitter indicated that she was a non-smoker.  However, upon retrieving my dog there were roommates on the couch smoking marijuana, my dog's bedding and himself reeked on marijuana.  I asked the sitter why their profile said "non-smoking home" and she said because she doesn't smoke it is her roommates.  There is clearly no ramifications or consequences posed by Rover.com to ensure that the sitters they contract with are honest.

I believe our animals deserve to be treated with respect and for companies who solicit animal care services, regardless of their role in the care, to be responsible for and legally bound to the promise of care they are providing. 

If a home is indicated as "non-smoking" then if it is discovered that there was no screening or verification that the home was "non-smoking" then your fees should be refunded.  If the caregiver does not disclose honestly the smoking in a home then the fees should be refunded by the caregiver. 

It is unjust and very dishonest for companies like Rover.com to promote and sell services that jeopardize the health of our animals and do not take responsibility for the services they offer. 

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