Fix the Audience Score on the Tomatometer
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In 2017, the audience score for Star Wars: The Last Jedi was at a low 56%, compared to its critical score of 92%.
A day after the score went up, a user running a Facebook group called Down With Disney's Treatment of Franchises and its Fanboys came forward and revealed that they had sent out bot accounts designed to bring down the audience score, further claiming that the score would have been in the 70s. Furthermore, this user has hinted that they plan to pull a similar stunt with the upcoming Avengers: Infinity War.
This is unacceptable - if a voting system can be easily rigged and disrupted, then it's clear it needs to be reworked. I would suggest that all bot reviews of all movies on your website, be they positive or negative, should be removed to clean up the scores, and a new review system should be put into place, one that prevents bots from contributing as well as a test to determine whether or not the viewer contributing has even seen the movie.
As a website dedicated to tallying scores, I believe you need to be as fair and balanced as possible. Bots and trolls will muddy the waters, and should not be permitted to contribute.
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