STOP Fashion Nova from stealing our money!

STOP Fashion Nova from stealing our money!

0 have signed. Let’s get to 500!
At 500 signatures, this petition is more likely to be featured in recommendations!
Taylor Brown started this petition to Richard Saghian and

Problem
For the past few months Fashion nova has been false advertising free 2 day shipping. Not only have they not been able to fulfill that, they have just downright taken our money. They don’t respond to our emails. When we try to call their customer service number, there’s no one to speak with. Let’s not forget some of us just aren’t receiving our products AT ALL! Some of us have been waiting over 2 months to receive our product or even a refund. Their website states “no refunds” but how can you say that when I’m not even getting my product. Even when they are out of a product they still advertise it online, you order it, and then they send you a gift card and say sorry this was out of stock so we’ll give you a gift card instead of just giving you your money back. That’s if you even receive your product at all.

Solution
Fashion nova needs to not only issue refunds, but also actually take the time to respond to customers. Fashion nova should actually have someone answering their customer service phone number instead of it being an automated machine.

Personal story
I ordered from fashion nova about a month and a half ago and I still have not received my items. I’ve called and I’ve emailed only to be promised a refund that I never received. After they promised the refund they stopped returning my emails. This has not only effected me but a lot of their other customers also. I’m hoping this will be an effective way to reach them.

0 have signed. Let’s get to 500!
At 500 signatures, this petition is more likely to be featured in recommendations!