Require all MLTS/PBX Phones Dial 911 Easily: Help Enact Kari's Law
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On December 1, 2013 Kari Rene Hunt was murdered by her estranged husband whom she was intending to divorce. She agreed to meet him at a local motel to leave their children with him for a short visitation while he was in town.
Her estranged husband ambushed her in the motel room and cornered her in the restroom. During the struggle and resulting death of Kari, her oldest daughter, age 9, (name with held for privacy) attempted to dial 911 from the motel room phone. She followed instructions as taught by her mother on the way to call for help but she was never instructed that in some hotels and motels you must first dial a "9" and then 911.
We are attempting to ensure that any person needing police, EMS or the Fire Department at any hotel or motel location or from any MLTS/PBX system be able to dial the numbers 911 and receive emergency response. In a panic, any under age child, or for that matter anyone in an emergency situation should be able to depend on dialing 911 from any phone in the United States and receiving assistance.
We pray the lawmakers in our Congress and Senate hear the cries of Kari and her children and enact a law requiring all hotel and motel chains, including all "Mom & Pop" locations have all phone systems updated to E911 systems. These systems allow the 911 call to automatically connect to a 911 operator without having to dial a "9" in order to get an outside line. Total E911 fees/funds collected from the use of telephones in the United States was $2,322,983,616.36 in 2012. Total amount spent for E911 or 911 enhancements in the United States was $97,367,543.46 leaving $2,225,616,072.90 un spent. Where is this money? Some states such as Illinois, has diverted monies from the collection of E911 fees to it's general fund therefore being spent on who knows what. The money is there, it's being collected by who? THE GOVERNMENT! It's being spent on very little E911 functionality or just sitting there. Why?
WE ask that Wyndham Hotels, which is the parent company of Baymont Inns and Suites where this incident occured, lead the way in the industry by updating the antiquated phone systems still used in some of their hotels. Sadly though, 2 year 11 months later we have heard nothing from the Wyndham Corporation, however, the Marriott International Corporation has mandated to all franchise hotels under the Marriott brand to update their systems to be direct dial 911. Can you you guess what hotel we will be using from now on will be? That's right , MARRIOTT!
Seconds count and when a 9 year old little girl is mature enough and brave enough to attempt to dial for help, she should be answered. When that child dialed 911 she should have heard, "911, what is your emergency?" Instead she heard static. We understand the cost implications (which in most cases is very minimal or free) and know that E911 has been a requirement for a few years, but only a handful of states require it. Why? Money is collected from every citizen that uses a phone but it's the citizen that is NOT benefiting from the collection of these funds.
We ask the United States Congress to make it a requirement for all hotel and motels operating the United States and offer conversion assistance where needed. We also ask that such law(s) prohibit excessive charges for doing this update, in most cases it is simply a series of buttons from a keyboard that will solve the problem.
Please help make this "Kari's Law".
Require all MLTS/PBX systems to update or modify the telephone system so that:
1.) Anyone dialing the digits 911 directly, or the common access code plus 911 will be connected to the local Public Safety Answer Point designated for that address.
2.) Provide some mechanism of local on-site notification to local staff on site, that a 911 call has been placed and which device the call was placed from.
3.) Require that any facility that wishes to answer their own 911 calls, do so ONLY under the authority of the local Public Safety administrator, and then only if adequate training has been provided to those locally answering calls to 911.
Additionally, to offset any minor charges, tax incentives can be provided to all who are granted a waiver.
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