Dr. Mark Guzman Complaint
Dr. Mark Guzman Complaint
Dr. Mark Guzman, associate professor for Macroeconomics and other subjects fails to give the best quality learning to us as students.
During lectures he doesn’t explain concepts fully, provide necessary examples needed to further learning, and when students ask for help we don’t receive the answers we need to progress and develop a deeper understanding of the subject.
Furthermore, the content of exams and tests by Dr. Mark Guzman does not match with the Economics learnt in lectures and the textbook readings. When students have complained about this in the recent (EC202) test, we received an email back stating that he’ll “discuss this with us at a later date.” When we believe this is not good enough. The lectures could be more easily understood and pass rates for his classes would be higher, if he explained everything fully and provided examples of everything that he is going to test us on, but the failure of this causes many students to feel overwhelmed with the workload and attain a lower grade than expected/hoped.
During the COVID-19 pandemic the University of Reading introduced blended learning (face-face and online learning). However multiple students have reported when emailing questions to Dr. Mark Guzman, he does not reply. Us as students pay for a service, pay to receive high quality learning and these expectations have not been met.
We as students believe that we need either Dr. Mark Guzman to improve on how he explains during lectures and respond to student questions fully explaining the issue they need resolving. Some students feel apprehensive and intimidated to even ask Dr. Mark Guzman a question, so in order to improve this issue we request that he is more friendly and willing to help students understand better and fully. We also would like him to provide solid examples of everything that he’ll be testing us on, especially showing us how to do every equation that will be in tests and needed for the subject. (As we all didn’t do Maths A Level and are not all doing a Bsc.) And for Dr. Mark Guzman to respond and give appropriate responses to every email he receives when a student is asking a question about his subject. Not replying to students during the COVID-19 pandemic is not good enough when we need his support more than ever, especially since all students are relying so heavily on learning remotely during this difficult time. Either this or we need a new lecturer which meets all these criterion for macroeconomics.