RCH Water Supply in Rockwall County

RCH Water Supply in Rockwall County

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Eunice Macauley started this petition to VP at RCH Water Supply Corp Warren Hodges and

Over the past several years, the water supply services offered by RCH Water in Rockwall County has reached a point of potential risk to the health and safety of their customers.

Due to increase demand and RCH Water Supply not keeping up with their infrastructure, the water pressure in the communities served have continued to decrease. The pressure in one community dropped as low as 12psi, with a standard building code of 62.5psi. With such low pressure, users were sometimes unable to flush toilets, take showers, or get clean drinking water. RCH Water Supply is aware that with such low pressure, water should be boiled for consumption. The order to boil was only issued after residents filed a complaint to TCEQ, who came out and investigated and found bacteria and algae in the water line due to lack of pressure.

RCH Water Supply needs to stop blaming residents for high usage and stop issuing new water meters until they improve their infrastructure and can safely deliver clean, pressurized, safe-to-consume water to their current customers. 

We the consumers are not to be penalized for using the water or demanding safe, bacteria-free water. 

Rockwall County needs to be more involved in such matters as it affects the health and safety of their residents.

0 have signed. Let’s get to 1,000!
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