Arbitrary ways of HDFC Bank

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I had opened a trading account with HDFC bank Sec 18 Noida. Due to my busy schedule trading account remained inactive for sometime. Now when I want to operate and trade , the bank has arbitrarily shifted to some West Delhi branch of the bank. On enquiry as to why they have shifted my account without consulting / informing me , the bank says that you had not specifically given in writing not to shift branch. My plea that I had opened account in a soecific branch near my residence and never said that bank can shift my account anywhere without informing me. Bank further says you can operate telephonically but I am not keen and if one has to operate telephonically why has the bank opened the trading branches all over India ?

RBI / Min of Finance must prevent HDFC bank to operate in such arbitrary manner without informing customers.