Stop Unfair Bank Practise that impact us customers

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In 2014 my savings account changed from suvidha to BBSA and it was functioning well.

Suddenly last year on 3rd Aug 2016 they sent me a mail and introduced some ridiculous restrictions in the account as below:

·      I could make only 4 transactions per month which includes emi, neft,rtgs, bill payments, purcahses , withdrawals.

In case of exceeding 4 transactions, my account would get converted to Citibanking account for which I had to maintain 2 lakhs balance or be charged a penalty for same.

This is unfair practise and I am sure is afflicting many customers like myself. Why should Bank impose a restriction on the number of transactions we do with our money. I dont see this with other Banks.

Please help stop this unfair practise from Citibank. 

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