An End to Unfair Pre-Termination Notices & Fees in Ward 88, Northcliff and Adjacent Wards.
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We the signatories humbly petition the Executive Mayor, Councillor Herman Mashaba, and our elected Ward Councillors, ( including Mr Nicholas Lorimer, of Ward 88 Cllr Beverley Weweje and other ward councilors to cease and desist from the issuing of unfair pre-termination notices within our wards.These notices do not serve to advance the settlement of historical billing issues. Changes to payment dates, backdating of termination charges and multiple other billing issues such as the failure to properly read meters all conspire to frustrate, anger and confuse City ratepayers.
With the confusion caused by all the changes in administration and payment dates as well as historical errors, we do NOT believe it to be fair or reasonable to threaten disconnection of services should the account be presented in arrears of 30 or 60 days. Many of these accounts have been shifted into 60 or 90 days due to changes in billing dates or due to backdating of these same pre-termination notices. In many cases we have been double-billed for these fees.
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