Banks communication with pensioners
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We are retirees from public sector banks, mostly drawing pension. Most of us are 70+ with various ailments and movement restricted. When we visit branches, during November, for signing life certificate we have been asked to give our email ids. In spite of emails provided by all bank pensioners we are kept in dark about any development in banks regarding new benefits, up gradations, medical insurance, DA Changes, loans to pensioners etc., by not sending any communication to pensioners. Aged, sick pensioners can only get to know these things by going to branches. We request suitable instructions be given to public sector banks ( PSB) in India to send all communications directly to pensioners by email and save us from unecsary trouble of visiting branches.
Government has introduced Digital India and as a public sector undertaking, these banks are supposed to implement the same. But sadly PSBs never implement such important government instructions, there by the benefits don’t reach the common man.
We earnestly appeal to your goodself to give suitable instruction to the Public Sector banks to send periodical communications, circulars and notices to the retired pensioners through Email, and help us at our old age.
with respectful regards
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