Police Complaints Authority (PCA) is a body that adjudicates allegations of improper or shoddy investigations, refusal to file FIRs, custodial torture and high-handedness against the police.  But its recommendations are not binding upon the state government for action against errant police personnel.  The goal of the PCAs is changing the policing culture and making it thoroughly professional.  However this body has not yet set up properly and started implementing the same. Police Complaints Authorities are currently considered lame-duck institutions that lacks bite with the diluted provisions of the Authority. It is often criticized for delay in justice.

On an average there were about five custodial deaths per day during 1 April 2017 and 28 February 2018 in India. Custodial death is the event of demise of an individual, who has been detained by the police on being convicted or being under trial. 

The death of a father and son due to alleged custodial torture in Sathankulam town near Thoothukudiin Tamil Nadu has sparked rage across the state. 59-year-old P Jayaraj and his 31-year-old son J Fenix were picked up for questioning by the Sathankulam police for keeping their mobile accessories shop open during the lockdown on June 19. The duo was brutally sexually assaulted in police custody.  They were allegedly thrashed by the police while in custody, leading to their deaths.

Police Complaints Authority (PCA) has to be properly structured and has to include blockchain technology on this to avoid any corruption or exploitation.  By doing this all the individual public will feel safe and police have aware of they are being monitored and are accountable.