Sign up for Class Action against Poloniex

Reasons for signing

See why other supporters are signing, why this petition is important to them, and share your reason for signing (this will mean a lot to the starter of the petition).

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James Cantlon
1 month ago
I Made a purchase of Doge on poloniex and tried to withdraw the funds to another exchange. They blocked my withdrawl because I hadn’t set up 2fa security. When I got on to support they said they had done extra checks and manually completed the transaction for me. The withdrawl never processed after 24 hours even though the status was showing verified complete. The price of Doge made a sharp correction down, my only option was to cancel the withdrawl and sell on poloniex to mitigate my losses. Due to poloniex withdrawl issue I lost $35.000

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Charles Hwang
May 7, 2020
Unable to access my account and support has not responded for over 6 months. I just received a "Unclaimed/Abandoned Property" letter today for an amount a fraction of what I had in the account.

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zehan huang
1 year ago
I have about $5000 with poloniex and they freeze my account recently. i emailed them all documents including driver license passport and ssn. But they still freeze my account. Also, they are only reachable by email and only replied with something like ' I have received your info' in about 3 business days. They never reply anything meaning in email.

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Adrian Semeniuk
2 years ago
Same happening here. There was a request for further verification on April 30th which is still pending, 2 months and 8 days so far.

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Nenad Jakovljevic
2 years ago
Poloniex does not allow me to transfer my money to another account.
Explanation: WITHDRAWAL Complete: Error
https://imgur.com/HoJEA8W

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Jude Gomila
3 years ago
Frozen for a while, given all verification possible to government level standards. Delay tactics from the firm.

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Aleksandr Monzul
3 years ago
I have roughly 6 BTC in funds on Poloniex, my account frozen, support not response. Polonix violates all conceivable laws on financial transactions, in fact at the moment Poloniex stole the funds that were on my account and believe that it will pass them with impunity

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Dennis Levy
3 years ago
My account has been frozen for 2 months, previously verified my identity with Poloniex. Updated with their latest request for identity request.
Been in pending review status since. Submitted a support ticket, no response for 8 weeks. Had to submit my id to other exchanges for the know your customer b.s. Took less than an hour to be verified. Contacted Circle on their website and took less than 12 hours to get back to me, thanking me for my feedback. I am beginning to think they took the coins and sold them to pay for their purchase of Poloniex. Hoping to generate the funds back from the traders still able to trade there. If one can spend $400 million to by Poloniex. Can afford to hire more than 6 new support team members, you would think???

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Mike anetsberger
3 years ago
I have roughly $10,000 in funds on Poloniex, they removed my verification a few months ago, and asked for me to submit a photo holding a sign that says Poloniex and the date which I did, months have passed and I haven't gotten any response I've submitted multiple tickets and only had them deleted with a message saying not to create more tickets. It's getting absurd, there has been 0 response in regards to why my account isn't verified yet.