Bring back the old appointment system at constable country medical practice

Bring back the old appointment system at constable country medical practice

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Chloe Lee started this petition to Pete keeble

We want to change back to the old system, where you can see a doctor and have that face to face interaction. Not over the phone. We want to have person-centred care. We want to be able to book a appointment with the receptionist to see a gp not to have the gp call us, when people who are working cannot take private calls. As many of you are aware now you call the surgery and choose before or after 1pm to be called back by a gp who then decide if you need to be seen. Often people are being told no appointments to be called back. You can no longer book advanced appointments or book online like  other surgeries. You have to wait ages to get through to the reception. Doctors are saying they need to see you , but the receptionist can’t book you an appointment as it’s all done by telephone. So this needs to change and it would be great to be able to have evidence that people are not happy with the new system for the next patient feedback session or meeting with the practice manager as the gps think everything is great. Together we can improve our service!

0 have signed. Let’s get to 500!
At 500 signatures, this petition is more likely to be featured in recommendations!