Ban the use of ProctorTrack at Pepperdine University

Ban the use of ProctorTrack at Pepperdine University

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Colette Jay started this petition to Pepperdine University

Pepperdine is forcing you to give a third party organization access to your social security number, address, and copies of your I.D., as well as, take biometric scans of your face. It will have free rein to release any and all of this information at any time.

The use of ProctorTrack – a software intended to verify your identity during exams – is being protested by students across North America, from MIT to Lakehead University. We are joining the fight. 

Professors are forcing students to download ProctorTrack on their personal computers in order to take course-required exams. This puts our personal privacy at risk. Students have no choice, but to take classes online this semester. We should not be forced to put our personal information at risk simply to satisfy professor’s fears of cheating. Information collected such as:

  • Government-issued identification number (Social Security Number). 
  • Biometric data (such as: scans of 
    knuckles, face, or hands)
  • Employment information
  • Driver’s license
  • Audio and video recordings of you taking tests and the test-room environment
  • Address 
  • Screen-captures
  • Photograph of yourself
  • Email address & phone number

will all be forfeited to ProctorTrack. 

It is negligent of our professors and university to require us to jeopardize our privacy, while they take no responsibility for what happens to our personal information. How can professors require students to risk their information when they risk nothing?

"It is the job of instructors to accommodate their students in this trying time, not to impose surveillance" - Daily Targum

ProctorTrack – a product of Verificient Technologies, Inc. – takes no responsibility in the event that your information is compromised according to the ProctorTrack terms and conditions. Verificient Technologies states in their terms of service that they are not liable for any break-ins into their "secure" servers: 

"In no event shall Verificient Technologies, Inc. and/or its officers, directors, employees, or agents, be liable to you for any direct, indirect, incidental, special, punitive, exemplary, or consequential damages whatsoever resulting from any… unauthorized access to or use of, corruption of, interference with, or alteration of our secured servers"

They explicitly say in their privacy policy, “you transmit at your own risk." This makes your personal information, such as your government I.D., Social Security Number, and bank account info all vulnerable to cyber attacks. In addition, ProctorTrack holds onto your information for two years. During those two years there is no way to ensure the security of your stored information or how the company disposes of it. In the event of a company merger or bankruptcy, your information may be disclosed to outside sources.

Why is all this required to complete an exam?

In addition to these outrageous requirements, if at anytime during your exam you look away from your monitor, stop for a sip of water, or try to use the bathroom you receive a violation and your video is flagged. These extreme regulations are a violation of our basic human rights. 

The university is risking our security for a software that proves ineffective. There are countless articles and websites online that show ways to get around the software in order to cheat on your exam. 

We are not alone. Many professors at Pepperdine have seen the potential dangers this intrusive software imposes and have decided not to use it, proving that there are alternative methods to conducting exams online. A student at Rutger’s University in New Jersey changed the school’s policy on the software and so can we. 

We the students are asking president and CEO of Pepperdine University, Jim Gash and other school administrators to ban the use of ProctorTrack while online classes remain mandatory.

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