People with a disability should be able to get concert/sporting tickets online

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I am confined to a wheelchair. EVERY time a  band/artist comes to Australia that i like, i have to ring the "special needs number" at either Ticketek or Ticketmaster and be on hold for a minimum of 30 minutes or not even be able to get through to them.

This is 2021, why cant there be a section on those websites that has the capability of catering for people who require wheelchair seats