Petitioning the PMO to save MCA21 ( from Collapse

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Dear Honourable Prime Minister Narendra Modiji, 

MCA21 ( by Ministry of Corporate Affairs (MCA) of Government of India is one of the fist Mission mode project of E-Governance by Govt of India implemented in 2006.

Tata Consultancy Services (TCS) was the first service provider to MCA from 2006 to 2013. In the year 2013, Infosys took over the project management. At the time when Infosys took over the project, the project was halted almost 2-3 months and the process become fairly normal with intermittent hiccups. The performance of MCA21 project under the management of Infosys was always far below the expectations. 

Whenever there was a new change implemented by Infosys, the system gets derailed. There were many instances of halting the process from the date Infosys took charge. There were even several instances when professional community took up the matter with MCA and Infosys at the top most decision making. 

On 27th March 2016, Infosys has released new version of MCA21 for Company Filing. From that, the system is literally collapsed and the all the stakeholders are facing difficulties in all the functions of MCA21. 

After effects of release of new version is as follows: 

  1. No Start up incorporation happens as we can’t even file the required applications
  2. No Compliance filing can be made as almost all the MCA21 pdf forms has technical issues
  3. MCA Data shows wrong information as to Directors and their address.
  4. Technical issues result in delay of compliance filing which attracts penalty and legal consequences to the stakeholders. 

We are afraid that the Infosys team had not done due testing of system before release and now the system testing is happening at the cost of stakeholders in terms of time and money. If Infosys has done due care of testing the system before implementation, these mishaps could have been avoided. 

The entire country is enthralled with your office’s dream projects such as Start-up India and Make in India. With a damaged the MCA21 system, the Start-up dreams of for 1000’s of entrepreneurs is halted and their dream to Make in India is at far distance. 

We also understand that, the officers at the regulatory offices including the Office of Registrar of Companies were also finding it very difficult to handle the processing of applications and compliance filings with MCA21 system under the management of Infosys. The technical errors and delay in processing the applications at ROC offices results in delay of delivery of public services by the officers of MCA.

Considering the above, we the stakeholders of MCA (Practising Professionals, Company Secretaries, Chartered Accountants, Cost Accountants and Lawyers and entrepreneurs at large) urge the PMO to intervene to this matter on immediate basis and issue needful directions to concerned at Infosys and MCA to remove the difficulties and bring MCA21 system back to trackat the earliest .

We also request your office to ensure that no stakeholders are penalised with additional cost and legal consequences due to the delay in compliance filings due to technical glitches in MCA21. 

We also request the PMO to instruct the MCA and Ministry of Finance NOT TO RELEASE ANY PAYMENT TO INFOSYS ON MCA21 PROJECT, pending if any, unless the MCA / MOF gets satisfactory feedback from all the stakeholders including Professionals.

Yours Sincerely, 

Binoy Chacko,

Practising Company Secretary


(An MCA21 Stakeholder)

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