Huge Gap at New Street Station for Cross Country Trains

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I am rather hampered by arthritis in my left leg and nearly 70, despite managing to go to a gym. Alighting onto certain platforms at New Street Birmingham is so hazardous that I am begining to think that I cannot travel there from Chesterfield as I do regularly. The gap last week on platforms 10/11 was 12" deep and at least 10'' wide. It is dangerous and also embarrasing to book help whilst trying to board with luggage. When I had booked help carriage I was in was the opposite end of the train.

Sort this out before someone is seriously injured. They have sorted the problem in USA and other European countries why not here



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