Petition UCC to stop Telecoms from charging subscribers extra on Airtime purchases
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For weeks subscribers have been forced to buy airtime from airtime vendors above the one stated on the scratch cards.While vendors say they have made this increase due to the reduced commission telecom's are offering,Ugandan telecom companies have on the other hand insisted that they don't approve of the price change by vendors.
In effect the back misunderstandings between retailers and telecom's have left the subscribers to bear the burden of this confusion by having to buy airtime above the price set by Telecom's.
It should be noted that when buying a SIM card a subscriber enters into an agreement with the Telecom company and not the retailers - so it's upon the Telecom company to sort out any issue they have with airtime vendors and offer subscribers service as promised.
The fact that till now there are some Vendors still charging extra price on airtime shows that Telecom's have failed to protect the interests of their subscribers.
By signing this petition we ask UCC to reign in and order Uganda Telecom companies ensure that no subscriber purchases airtime beyond the stipulated price with immediate effect.
Today: Kojo is counting on you
Kojo Ojigbani needs your help with “Mr Godfrey Mutabazi -Executive Director of Uganda Communications Commission (UCC): Petition UCC to stop Telecoms from charging subscribers extra on Airtime purchases”. Join Kojo and 88 supporters today.