Seniors’ Counters in Canadian Banks

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Canada’s population is aging. It is predicted that by the year 2031 nearly 1 in 4 Canadians will be over 65 years of age. The initial findings of Canadian Survey on Disability report that 33.2% of Canadian seniors 65 or older live with some form of disability. Majority of these seniors avail banking services and can benefit from the availability of counters that specifically serve them. In Age-Friendly communities, the policies, services and structures related to the physical and social environment are designed to help seniors “age actively”.  The availability of Seniors Counters in all banks will contribute towards Age-Friendly Communities and also address the needs of seniors with disabilities. 



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