Why should Airlines charge cancellation fee when they are making profits.
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The premise for levying hefty "Cancellation Charge" is that the airlines should not make operation losses due to indiscriminate cancellations by passengers. But when the airlines is in profit, then they should refund back the cancellation charges to passengers before distributing Dividend to Share holders. Not reimbursing amounts to cheating the passengers. Or the cancellation charges need to be fixed at 5% or 10% of the fare, not a flat fee.
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