Please upgrade to new version which is ICS , All your competitors have already moved to latest Jelly Bean and you are still stuck at GingerBread.
Many people have bought it and are getting frustrated with this .This is not giving a positive image of you in market.If a Brand cannot deliver on its promises then that brand is of no use.It is to its own peril.
We had made significant investment in LG smartphones not to be left unupdated to latest operating systems.
Any sane level of customer service will also not ignore update requests like this.
Many models of LG have not received any upgrage info.Act Fast and upgrade all the models.