Force LG "Life's Good" to take responsibility for their terrible Refrigerators

Force LG "Life's Good" to take responsibility for their terrible Refrigerators

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Justin Norwood started this petition to LG Electronics

My wife and I bought a 5 year old LG refrigerator. Full disclosure, yes it was used.  We were the second owner of a 2014 french door model "LFX25973ST" that was bought NEW at Lowe's in 2015.  So this was only in use for 4 years!!

The person we bought it from stated they had it 2 years and the compressor had to be replaced, so it was.  LG has a 10 Year warranty on the compressor, but you pay for the labor.

We had the refrigerator for a couple weeks and noticed it was not getting cold past like 50 degrees.  So we had the Freon charged.  It worked again for a couple weeks and then started doing the same thing.

So we called LG and they sent a tech out to look at the unit.  He deemed it  NOT SERVICEABLE!  Stating it had a leak inside the unit and cannot be fixed!!

We spent over $1000 dollars on this and hours on the phone with LG. They just tell us that sorry we wont do anything to help you out!  So now my wife and I are out the money we spent on their crap product and nothing we can do about it.

LG claims their refrigerator's should last 20 years, but after googling LG refrigerators all I can find is people stating the same issues with their fridge!  1-3 years and compressors go out and then they are without a fridge for several weeks or longer and hundreds of dollars on food wasted and LG could care less!

Please help us and what I can only assume, lots of other families from going through this nightmare with LG.

I am hoping if we can get enough support to force them to start taking responsibility for their mistakes and product defects and try to help replace these units for families instead of just saying " Tough Luck!!" LG does not care about how this hurts people financially and emotionally!! 

Thank you all for your support, please tell everyone you care about not to buy LG Appliances until they start caring about their customers!

 

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