We are asking for an outside investigation into the unsafe conditions and inadequate care Jaclyn Overstreet and other patients have received at Zuckerberg San Francisco General Hospital (ZSFGH) due to inadequate staffing at all levels.  We want Zuckerberg San Francisco General Hospital to lift hiring freezes and responsibly staff the hospital’s physicians, social workers, and patient advocates for the needs and number of the patients it serves.

Jaclyn Overstreet is one of the 20% of San Francisco residents who receive their care from Zuckerberg San Francisco General Hospital. Ms. Overstreet began her care there in 2011, at which point she was employed full time, had created a community volunteer project that cared for thousands of San Francisco's most at risk homeless, and volunteered three times a week in her community.

Ten years later, Ms. Overstreet, now 40, has become almost completely bed bound. Instead of providing high quality care to her, San Francisco General Hospital and its physicians and administrators have falsified Ms. Overstreet’s medical records, ignored her symptoms and the recommendations of specialists, failed to follow up on tests that show relevant health indicators, and conducted unsafe medical practices. Ms. Overstreet, a former artist, can now no longer even administer her own life saving medications independently.  All Ms. Overstreet wants is for the care and support she receives from ZSFGH to lead to the best quality of life possible for her and her community.

We know Zuckerberg San Francisco General Hospital is capable of quality care. At one point the country looked to this institution for guidance, because of the hospital’s success in the early diagnosis of HIV/AIDS. They were the Bay Area’s the top trauma center, and they operated on a much smaller budget and without the chronic hiring freezes that plague the institution today. In the last decade, ZSFGH has lost the lives of at least five patients because they were locked on the roofs and stairwells of buildings that were too poorly staffed for hospital employees to notice. One patient died in the emergency waiting room, and first responders were too overwhelmed with patients to notice until she had been there for over 24 hours.

The hospital doesn't need more machines or buildings. They need to be held accountable for budgeting out the need for more staff on every level. Not doing so will continue to cost patients their lives. The heart of San Francisco is in its residents' ability to care for one another. And during a global pandemic the level of that care is more important than ever. 

Remember sharing is caring and Zuckerberg San Francisco will not change without your voice! If you would like to know more about Ms Overstreets story or how to help in other ways, follow the link below.

https://gofund.me/0c4296d9