Demand Trans & Intersex-inclusive Practices at Kroger Pharmacies

Demand Trans & Intersex-inclusive Practices at Kroger Pharmacies

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Anna S started this petition to Kroger

Currently, when a customer picks up their prescriptions at a Kroger (or affiliated) pharmacy, their sex is listed as “gender” on their prescriptions. The only options for “gender” to choose from are Male or Female. Kroger’s competitors do not list identifying information such as sex or gender on prescriptions. I would like to see Kroger follow suit.


The misrepresentation of gender as sex is harmful for clients who are living outside the Male/Female binary. Having a customer’s sex or gender listed on their printed prescription documentation is something that is not required, otherwise this issue would be more commonplace. At the moment, Kroger’s practice stands out as medically inaccurate and unnecessary. There are protocols that Kroger must implement in order to better serve the medical needs of the entire community, which includes trans and intersex people.


To help mitigate harm, Kroger should update their practices

- Remove Sex/Gender from printed prescription receipts and list that information privately on electronic records
- Offer optional pronoun section so pharmacists and techs can correctly and personably talk to their customers
- Encourage pharmacists to avoid gendering people based on physiognomy
- Consult diversity experts who can offer further training about meeting the needs of a diverse client base. 

As I’m aware, Kroger services the majority of the United States. The UCLA lists that there are 1.4 million transgender people in the USA, and many experts believe that number to be much higher. According to the Intersex Society of North America, intersex individuals equal about 1 in 100 people (the same percentage as the amount of redheads). By listing people’s assigned sex at birth as their gender and only giving the options of Male or Female, the company distances itself from its customers. The amount of people who are incorrectly identified is not an insignificant amount of their customer base.


As medical professionals, I think it is incredibly important that the company recognize the scientific basis of gender and of sex. Across a wide range of peer-reviewed articles, the scientific consensus is the same: gender and sex are not the same, and the psychological benefits of correctly gendering transgender people cannot be understated.


Additionally, many intersex people have been assigned a sex at birth which is not accurate. While Kroger could just change the prescription documentation to say “Sex” instead of “Gender”, it may not reflect scientific accuracy, since most people have not had their sex verified through chromosomal and physiological analysis, and this would still not include those with Intersex listed on their birth certificate.


Transgender and intersex people face a disproportionate amount of barriers in seeking medical treatment. A lot of people decline medical care entirely. Stanford professor of medicine, Marcia Stefanick, PhD., says “We don’t know how to measure gender. Sex is generally assigned at birth, based on external genitalia, after which a broad range of biological, particularly reproductive, sex differences are assumed.” Scientific advancements continue to validate the experiences of transgender and intersex people. With Kroger’s competitive prices and wide reach, I believe they could and should do more to provide informed care to all their clientele. 

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