Paying factor fees for work not done!

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At the moment, residents with private homes in the Castlefields estate in Kintore, Aberdeenshire, are paying factor fees to Greenbelt Holdings Ltd. to maintain bushes and shrubs in their estate.  The work is simply not being done to residents satisfaction - lots of areas around the estate look unkempt and neglected due to overgrown bushes and foliage.  When complaining, nothing is ever resolved. Unfortunately, these factor fees are stated in resident's housing deeds which leaves many residents feeling angry and frustrated at having to pay this charge for unsatisfactory work or work not done at all.  This may also affect other residents in Kintore as they may live next to the estate and have unsightly views of the estate.