Roofing Co.: Petersen-Dean Not honoring 25 year Workmanship Warranty
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In 1996 Petersen-Dean, Inc. (Roofing Co.) installed tile roof, skylights on our custom home and provided us with a Written 25 year Warranty for workmanship.
One year later in 1997 we had roof leaks. Since then, we have had numerous roof leaks in several areas of our home. In January 1997, we had several leaks and the ceiling collapsed in one of our bedrooms...
One of Petersen-Deanr's employees even stated that the roof had not been installed incorrectly. Petersen-Dean's employees have made patches to fix the leaks from time to time. HOWEVER, PETERSEN-DEAN NEVER ACTUALLY FIXED THE PROBLEMS. Hence, we continued to have the recurring problems.
We have written several letters to Mr. Jim Petersen requesting them to permanently fix the problems based on the 25 year written warranty for workmanship . However, to no avail...
We are Senior Citizens and need your help please, please... If you had similar problems with Petersen-Dean, WE NEED YOUR HELP PLEASE. Would you please help us.
Thank you so much in advance for your help!
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