Create a live web chat with volunteers trained in crisis intervention

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Imagine having suicidal thoughts. Imagine seeing the above when you tried to tell someone about it.

This screenshot is taken from IMAlive, a US-based live web chat staffed by people trained in crisis intervention. When I had suicidal thoughts, I tried on several occasions to connect with IMAlive. I gave up because of the long waiting times. There is more demand for their help than they can provide, in part due to their global outreach.

This is why I am campaigning for the creation of a 24/7 live web chat for those in the UK, staffed by people trained in crisis intervention.

The directory Unsuicide lists live web chat services in the UK that offer crisis intervention. Unsuicide lists the following in their directory:

Campaign Against Living Miserably (CALM) (men)
Childline (youth)
Edinburgh Nightline (Edinburgh students)
Leeds Nightline (Leeds, UK)
Leeds Survivor Led Crisis Service (Leeds, UK)
MindOut (LGBTQ)
The Mix (youth <25)
Strathclyde and Caledonian Nightline Online Listening

Each of the live web chat services listed in the directory are only open to certain groups of people (e.g. students, children, men, veterans, LGBTQ people). I understand why these specialised services exist - they are needed. However, there is not such a service open to anybody, regardless of their profession, gender, sexuality, age or location within the UK. 

Furthermore, of the live web chat services listed, not all of them are open 24/7. Some close after a certain time (e.g. 11pm). Therefore, even if you live in the UK and are eligible to use a service, it may not be open at the time in which you need it. My suicidal thoughts were often worse at night, when the web chat for under 25s wasn't open. People's moments of crisis aren't restricted to business hours, and support for them shouldn't be.

I see the very real need for a 24/7 live web chat in the UK, staffed by people trained in crisis intervention. If you do too, please sign this petition.



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