Similar to Equal Benefits for Amazon Prime members in Puerto Rico

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Amazon Prime membership for Puerto Rico residents cost $10.99 a month or $99 a year just like any other Amazon Prime member in any other state. Puerto Rico's main carrier is USPS which is available through Amazon.com and UPS also has routes in Puerto Rico. Even so, Amazon does not provide similar to equal benefits as other Prime members in the United States. In 2017, any item purchased through Amazon and sold directly by Amazon.com had three options for shipping: Free Standard Shipping (7-10 days), 2-Day Air via UPS for $6.99 and Next Day Air for $12.99 (in some items). Now, There are only two options available, Free Standard Shipping with no guarantee delivery date and Priority Shipping for $16.99, also with no guarantee of delivery date. We understood that after the Hurricane Maria, that shipment would be delayed and might have some issues, but it has been four months now since Hurricane Maria, and both USPS and UPS have gone back to their normal routes, especially on the city and urban neighborhoods. Another issue we have with Amazon shipping services, is that the problem usually occurs during the handling process and that later the orders go through ParcelPool which is a real guarantee to be delayed. Items get stuck in warehouses in Jacksonville, Florida or some other distributions centers around the United States. Any individual in Puerto Rico could send a package through USPS or UPS to any other state, and the items would arrive on the guaranteed date on the tracking information. It is hard to understand why a powerful company like Amazon cannot do the same.

We want Amazon to bring back the benefits Puerto Rico residents had in the past so we can continue to use Amazon.com as our main source to purchase items online. 



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