inXile Entertainment: Please restore the Torment Backer Portal

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Suley O
Suley O signed this petition

Towards the end of 2018, without any notice, inXile shuttered the Backer Portal for their old Kickstarted-funded games (eg: Torment: Tides of Numenera, Wasteland 2). This prevented access to the backer rewards, which includes the keys to the games themselves and other assorted digital goods.

inXile Entertainment has acknowledged that the portals are inaccessible and those who need help should send in a support request (like here and here). After 6 months, some support requests still go unfulfilled. Getting a word out of support has been a challenge for most. A lot of people have been put into the position of being unable to play these fantastic games, because they were late in redeeming their rewards.

inXile Entertainment has mishandled the communication (most likely internal as well as external) on this Backer Portal debacle, and we know that some people still lack access to their rewards. Please sign this petition and spread the word to help us tally the number of affected individuals and present the case to inXile Entertainment with greater force, so these support tickets may be expedited. Thanks!