IFB Waching Machine

IFB Waching Machine

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Farida Rtm started this petition to IFB APPLIANCES (IFB Appliances) and

I HAVE PURCHASED "IFB 9.5kG TL-SDG AQUA WASHING MACHINE" FROM TATA CLIQ ONLINE ON 19TH OCTOBER 2018. THE MACHINE WAS DELIVERED WITHIN WEEK TIME. THE IFB PERSON CAME FOR DEMO THAT TIME THE MACHINE WAS MAKING TOO MUCH NOISE WHILE WASHING THE CLOTHES. THE PERSON CONVEYED THAT THIS VOICE IS NORMAL AND AFTER BALANCING OF MACHINE IT WILL BE NORMAL, SO WE THOUGHT IT MAY BE. BUT AFTER USING FOR LAST 6 MONTHS THE MACHINE IS MAKING SAME VOICE. SOME OF MY RELATIVE VISITED LAST MONTH AND THEY TOLD ME THAT THIS VOICE OUT OF THE MACHINE IS NOT PROPER AS THEY ARE ALSO PURCHASED THE SAME MODEL WASHING MACHINE AND THEY WERE ALSO FACING THE SAME ISSUE WITH THE MACHINE AND THEY GOT REPLACEMENT OF MACHINE IN PUNE. SO I AGAIN REQUESTED "TATA CLIQ" TO DO THE NEEDFUL FOR MY MACHINE AS I HAVE PURCHASED THROUGH "TATA CLIQ". "TATA CLIQ CUSTOMER CARE" REPLIED THAT YOU HAVE TO DIRECTLY CONTACT "IFB CARE" FOR THE SAME. THAN I HAVE RAISED THE COMPLAINT TO IFB CUSTOMER CARE. THEY GAVE ME ONE COMPLAINT NO.1003105215 ON 22ND APRIL 2019 AND TILL TODAY MY MACHINE IS NOT REPLACED OR REPAIRED. THE IFB OFFICER MR.GHANSHYAM (+917972959167) PROMISED ME SINCE ONE WEEK THAT THE MACHINE WILL PICKUP FOR REPAIR AND DO THE NEEDFUL, BUT NO ACTION TILL DATE. I HAVE WROTE SOO MANY EMAIL TO CUSTERSERVICE@IFBGLOBAL.COM WITH REMINDERS EVERY 2 DAYS. NO REPLY FROM THEIR END ALSO.

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