Sydney Train Opal Refund
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Sydney Trains have failed this week in their service that commuters have paid for as per Howard's comments in regards to electronic ticketing (Opal) the video below as seen on seven news:
“when people have had a delayed journey, we can automatically refund their journey on the Tube. And I think that will be something for Sydney to look forward to” (Seven News, 18 March 2013)
failure to deliver an uninterrupted journey has cost time and money from commuters, Late to pick up children (Incur fee's) late to work (stability and those that are casual will have lost income) and the cost of having to make alternate methods of travel.
Sydney Commuters to be reimbursed for travel dates 08/1/2018 and 09/01/2018 and travel to be free for the remainder of the week due to services still not being and unforeseen to be back at an acceptable level.
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