My father has recently been admitted to hospital after suffering a stroke. He is not a tech minded person, and due to his stroke unable to use a phone or tablet, like a lot of other people currently in hospital. Hospital TV is the only thing that we as a family can arrange for him to make his stay in hospital more bearable.
The cost to use the TV service I think, as I’m sure a lot of other people think the same, is astronomical and needs investigating. The company that are currently responsible for hospital TV say ‘ the Government initiative that instigated the installation of personal bedside systems for patients was designed to ensure that the NHS did not have to divert funds away from patient care in order to provide these services’. They say ‘it costs an average of £1.5million to install these systems within a hospital. In order for this to happen, private companies were approached to provide the equipment installation, maintenance and staffing, under the understanding that there would be a cost to patients to use the services’. The company Hospedia also runs bedside phones and back in 2017 caused controversy when it was found to be charging 50p a minute for friends and relations to call the bedside phone. They still charge this after it was reported that a review was needed. This company is raking in profits of over £21million a year, and there response is ‘the pricing structure is in line with the Patient Power Project’. The cost for free to view channels in a Dorset hospital is £7.99 a day or £19.90 for 3 days, if you want movies, sport or internet this is extra. Why should patients have to pay for free to view channels, and only receive a fraction of what’s normally available. I personally have spent £100 so far for just under 2 weeks basic TV for my father, a lot of people on a budget could not afford this. This now needs investigating by the NHS and at Government level. I know companies need to make a profit, but come on over £21million, that’s not right.