Need Refund from Goibibo for Cancelled Flights due to Covid'19 & Lockdown. Please help.

Need Refund from Goibibo for Cancelled Flights due to Covid'19 & Lockdown. Please help.

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Chandrasekaran V started this petition to Goibibo

Travel Agent Goibibo is not refunding the Airfare amount to its customers even after the concerned Airlines had refunded the money to Goibibo. We followed up through Twitter, Email & Customer care but no use as they never respond properly or just respond with the same old message without checking or just for namesake. Our Airlines-Trujet had confirmed through email also that they had refunded the money to Goibibo. We had shared that email with Goibibo but still they refuse to refund the money and forcing customers to Use their money as credit shell and only advises customers to use the money for booking future travels with them. Is this the time to think about their future business or to refund money to customers which could be of great use/monetary support during a lockdown situation? 

Please help us get our own money back from Goibibo. Many customers are struggling to get their money back. You may refer to the Official Twitter page of Goibibo to witness what I am saying and even validate it yourselves please. Thanks in advance. Please help us with the Refund.

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