I want the Government to implement changes in Consumer Rights Biomass & District Heating
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I would like you all to help as there is no regulation over Biomass and District Heating
While a voluntary consumer protection scheme for the sector will be launched soon, I believe this doesn’t go far enough to protect consumers. I want to see:
All district heating schemes registered and home buyers and tenants given up-front, clear and accurate information about their scheme including price details.
A single organisation made responsible for consumer complaints and all district heating consumers given access to an independent Ombudsman.
An independent and tailored heat price comparator to be developed so consumers can compare their heating costs against other schemes
A commitment to explore price regulation to ensure the prices consumers pay are fair.
“While district heating schemes may have some environmental benefits, there are real questions over whether they offer a fair deal to customers. I found widespread consumer dissatisfaction with costs and poor customer service among the key concerns.
“ A report raises a number of red flags, and Government and regulators must act to improve consumer protection and review pricing to ensure it is fair.”
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Bob Symes needs your help with “Gavin Barwell MP Minister of State for Housing and Planning: I want the Government to implement changes in Consumer Rights Biomass & District Heating”. Join Bob and 8 supporters today.