Partial Refunds for all Australian and New Zealand "I'll show you" VIP package holders.
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I am writing this petition in deep regret on behalf of myself and thousands of other disappointed customers that purchased the I'll Show You VIP1 Package that recently attended Justin Bieber's Purpose Tour stadium shows in Perth (6/3) Melbourne (10/3) Brisbane (13/3) Sydney (15/3) and Auckland (18/3).
Back in October when we purchased these $640 tickets (plus the $50 BKSTG membership) we were advised that we would have a "JB PIT ticket INSIDE THE STAGE". No one thought twice about the situation as it is the same that the first part of the tour had leading up to Mexico, Australia and New Zealand shows. Just DAY'S before the tour was due to hit Australia, we were unotified about a number of changes made to the seating plans for the Purpose Stadium Tour. As we researched further we found out that there would;
a) No longer be catwalk on the outside of the stage
b) There was going to be a 2 METRE barrier placed between fans and the stage. (this was never stated anywhere that there would be no barrier but at every single other show, there was no barrier between the stage and the fans so I would like an explination on this as I believe we are entitle to partial refunds and we expect nothing less as a result of frontiers mis communication and false advertisement.
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