The administration of the Nice Airport is creating huge injustices for both the airlines and passengers and needs to be urgently addressed. The below example will illustrate the situation:
On the morning of 6th August, 2021, passengers for flight W6-8300 from Nice to Rome were given gate B25 in Terminal 2. Despite arriving early through security, there was a separate queue for passport control. The time to queue for here was 35 minutes, despite being one of the first flights of the day. There were 8 security gates, only 2 of which were being operated and none of the electronic passport checks (6 available) were in use. As a result, everyone was delayed.
To be clear, if a) the electronic security gates were operational or b) there were maybe 3-4 more officers in the passport security, this bottleneck would not have happened. The absence of these 3-4 police officers, a minute cost relatively speaking - let's assume maximum €100 per hour - has caused ALL these problems.
The flight was delayed, then missed its take-off slot, then was pushed by over 2 hours.
20 passengers who arrived on time for check-in were refused to board the plane, despite the plane sitting at the gate.
Assuming they are able to afford it, and many may not (and they certainly shouldn't be expected to!), these passengers will need to buy new tickets (assume 20 x €100 = €2,000), will perhaps miss their hotel bookings (assume 10 x €200 = €2,000), or maybe miss important meetings, family events, maybe even visiting sick relatives (priceless). This is a significant economic impact as well as emotional on all these passengers - a result - EXCLUSIVELY - of the disorganization at Nice Airport - all for a cost of €100 per hour.
One lady insisted on disembarking, creating a huge security concern on the plane, with all hand luggage needing to be checked, creating a further delay still and additional anxiety for customers.
Several people on the plane have missed their onward connecting flights, leading to the same problem as above (Assuming a further €4,000) - a result - EXCLUSIVELY - of the disorganisation at Nice Airport.
Many passengers will have people taking time out of their days to meet them at the airport, who now have to either wait, and maybe miss their own appointments or even events that have been paid for - a result - EXCLUSIVELY - of the disorganisation at Nice Airport.
This is all at a unique time when people have not had holidays in some cases for more than 2 years. Many people are nervous about traveling in any event and find airports an anxious experience. But ultimately, at the very least, people's previous time is being wasted completely unjustifiably - a result - EXCLUSIVELY - of the disorganisation at Nice Airport.
Wizz Air will no doubt have to pay extra for staying on the tarmac (much more than €4,000 I expect) at a time when airlines are struggling desperately, losing money and doing everything they can to retain and look after their employees and customers. All the staff on the plane now need to write a number of further reports when they land, all costing those airlines more money still - all a result - EXCLUSIVELY - of the disorganisation at Nice Airport.
This is a gross injustice to not only the passengers but the airlines and their employees, all of whom are struggling desperately in this Covid-ridden world. As chairman of the management board of the Aéroports de la Côte d´Azur Group, this disorganisation is your responsibility. You are affecting people's lives and you need to take accountability for these responsibilities and the massive negative impact you are having.
If this was the result of some "Act of God" - an earthquakefire, flood, or fire, of which this last year has sadly dealt many - this of course would be understandable. But it is not. It is the result of unacceptable management of your airport, which is having a huge outsized impact on people's lives and the airline economy. The absence of just 4 staff is affecting the lives of 200 passengers on this flight alone, but, assuming 5 similarly affected flights an hour (conservative), 12 hours of operation (also conservative), that is 12,000 passengers per day! It’s actually quite impressive how many people you can screw with so small a tool - it’s leverage De Vinci would be proud of - hard to find leverage and asymmetry like that! Seriously though, if every airport was managed like this, airlines would struggle to survive, and people would struggle to travel. You have a duty.
This is simple, Mickey Mouse, management 101. This petition is to you, from all the passengers on this flight, and I daresay many of the passengers on the subsequent flights, who are in a similar position and indeed on behalf of the airline shareholders and staff, to urgently address these problems.
This can all be fixed by you. This is what you are being paid for. I daresay far more handsomely than the absent police officers.
Please fix this problem.