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Hey Guys, Good Morning though it's not been good morning for me..
On 5th of Jan I ordered following items from FLIPKART,
1 Highlander Jeans
1 Highlander Shirt
1 UCB Sweatshirt
Total Amount was Around 2900.
Within 2 Days , Package was shipped by SPEED POST.
On 11th of Jan, My order was cancelled. I raised service request and asked them Why My order is cancelled? They told your order was cancelled by shelf due to technical error, You will get your money back within 6 days. They further told, You won't get products. You have to place new order. Afger conversation on call , I checked order status it was showing RETURNED.
Then Suddenly on 13th of Jan, It started showing Delivered . I immediately contacted nd informed them by raising return request. They told you will be provided resolution within 3-4 days. I was waiting for resolution.
But, on next day I got the package delivered .. but there was no product . I again informed them and they again told same thing that you will be provided resolution within 3-4 days. After waiting for 3-4 days , they sent a message saying " Your Return request has been cancelled as seller rejected the request".
Then I raised return request again , This time they told you will be provided resolution by 27th of Jan. But yesterday I got an e-mail saying ,
We'd like to let you know that your recent request for a replacement /refund has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.Thanks,
Flipkart Customer Support "
Now , They are not returning my money and have blocked access to my account. Such kind of repsonse isn't excepted from E commece giant like flipkart. This is how they treat their customers on bogus advertisement schemes like "Free And Easy Returns" & "100% Buyer Protection". Refund my money or Please consider this as a final notice from me or else I will have to approach you legally. Thanks
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